Privacy policy
PRIVACY POLICY & COOKIE POLICY
PRIVACY POLICY
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.sneakersandlaces.nl (the “Site”)
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment type information), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://www.wordpress.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@sneakersandlaces.nl
COOKIE POLICY
WHAT IS A COOKIE?
Cookies are small text files that website stores on a browser when they visit the website. Websites use them for multiple purposes like storing login statuses, remembering the cart items in an e-commerce store, identifying whether a user is a new visitor or returning user, or analyzing the user behavior on the website, etc.
HOW IS A COOKIE FILE STRUCTURED?
A cookie file consists of:
– The name of the server that placed the cookie file
– An expiration date is given
– A unique number code
WHAT IS THE USE OF A COOKIE?
Cookies are used to guarantee an optimal surfing experience for you as a visitor to one of our websites. This is, among other things, to enable you to navigate faster and more easily between the different parts of the website or by adapting the content of our site to your personal preferences, for example language preference.
WHERE CAN I FIND THESE COOKIES?
Cookies are placed in a separate folder of your browser on your computer or mobile device.
WHAT IS A ‘SESSION COOKIE’?
This cookie function is to recognize your browser when you visit our websites.
WHAT IS A PERMANENT COOKIE?
This cookie function is to recognize your browser during repeated visits to our websites.
WHICH COOKIES ARE NEEDED?
You get the impression that certain parts of our websites do not function properly or at all if you disable the necessary cookies. Sneakers & Laces NL uses such cookies, for example, when filling in contact forms. Sneakers & Laces NL uses ‘necessary’ cookies. These cookies allow us to securely verify your identity to provide access to the personal information you have provided.
WHAT ARE ‘FUNCTIONAL COOKIES’?
As the word itself indicates, these cookies ensure that our websites function optimally, so that you experience a pleasant and personal visit to our websites. Sneakers & Laces NL uses ‘Functional cookies’ to ‘remember’ your personal preferences and to prevent repeated communication during repeated visits, for example when participating in a promotion.
WHAT ARE ‘PERFORMANCE COOKIES’?
Sneakers & Laces NL uses “Performance Cookies” to determine how you use our websites to customize and improve the content and usability of our websites. For example, tracking the number of visitors per page.
HOW TO MANAGE MY COOKIES?
You manage cookies yourself. You can adjust the settings of your browser to your personal preferences. Always delete already installed cookies and refuse new cookies by adjusting your browser settings.
CHANGES TO THIS COOKIE POLICY
This Cookie Policy is not a static document. Changes we make to this Cookie Policy take effect immediately. Only the most recent version applies, this version can be found on the Sneakers & Laces NL site.
TABLE OF COOKIES USED:
NECESSARY
| NAAM | FUNCTIE | DUUR |
|---|---|---|
| _ab | Gebruikt in verband met toegang tot admin. | 2y |
| _secure_session_id | Wordt gebruikt in verband met navigatie door een winkelpui. | 24h |
| _shopify_country | Wordt gebruikt in verband met afrekenen. | session |
| _shopify_m | Wordt gebruikt voor het beheren van de privacyinstellingen van klanten. | 1y |
| _shopify_tm | Wordt gebruikt voor het beheren van de privacy-instellingen van de klant. | 30min |
| _shopify_tw | Wordt gebruikt voor het beheren van de privacy-instellingen van klanten. | 2w |
| _storefront_u | Wordt gebruikt om het bijwerken van klantgegevens te vergemakkelijken. | 1min |
| _tracking_toestemming | Voorkeuren voor tracering. | 1y |
| c | Gebruikt in verband met checkout. | 1y |
| winkelwagen | Wordt gebruikt in verband met winkelwagen. | 2w |
| winkelwagen_valuta | Wordt gebruikt in verband met winkelwagen. | 2w |
| winkelwagen_sig | Wordt gebruikt in verband met afrekenen. | 2w |
| winkelwagen_ts | Wordt gebruikt in verband met afrekenen. | 2w |
| winkelwagen_ver | Wordt gebruikt in verband met winkelwagen. | 2w |
| kassa | Wordt gebruikt in verband met afrekenen. | 4w |
| kassa_token | Gebruikt in verband met afrekenen. | 1y |
| dynamisch_checkout_shown_on_cart | Gebruikt in verband met checkout. | 30min |
| verbergen_shopify_betalen_voor_uitchecken | Wordt gebruikt in verband met uitchecken. | session |
| keep_alive | Gebruikt in verband met koperslokalisatie. | 2w |
| master_device_id | Gebruikt in verband met merchant login. | 2y |
| vorige_stap | Gebruikt in verband met checkout. | 1y |
| onthoud_me | Gebruikt in verband met checkout. | 1y |
| secure_customer_sig | Wordt gebruikt in verband met klanten login. | 20y |
| shopify_pay | Gebruikt in verband met checkout. | 1y |
| shopify_pay_redirect | Gebruikt in verband met kassa. | 30 minuten, 3w of 1j afhankelijk van de waarde |
| storefront_digest | Gebruikt in verband met klanten login. | 2y |
| bijgehouden_start_uitchecken | Gebruikt in verband met checkout. | 1y |
| kassa_een_experiment | Gebruikt in verband met checkout. | session |
ANALYTICS
| NAAM | FUNCTIE | DUUR |
|---|---|---|
| Landingspagina | Traceer landingspagina's. | 2w |
| _orig_referrer | Traceer landingspagina's. | 2w |
| _s | Shopify analytics. | 30min |
| Shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics m.b.t. marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics m.b.t. marketing & doorverwijzingen. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify en Google Analytics. | session |
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@sneakersandlaces.nl